Privacy Notice The identity and contact details of the controller (and where applicable, the controller’s representative) and the data protection officer The Data Controller is Business Utility Services Ltd (Company Reg. 10428730) To contact the Data Controller, please email info@businessutilityservices.co.uk or call 01772 367717 We are not required to have a designated data protection officer To contact the Data Controller, please email info@businessutilityservices.co.uk or call 01772 367717. Purpose of the processing and the lawful basis for the processing We are collecting your personal information to discuss, review and implement any chosen sales activities, account management or support services, you have chosen and/or agreed to work with us for. Our basis for processing is: Your consent to the processing of this personal data for the specific purposes of review and implement any chosen sales activities, account management or support services, you have chosen and/or agreed to work with us for. If you do not accept this basis, then you may object to us or to the ICO as described below Categories of personal data The categories of personal data collected are:
  • Company Name
  • Company Address
  • Company Telephone Number
  • Company Website
  • Company Generic Email (info@ etc.)
  • Direct Contact Name
  • Direct Contact Email
  • Direct Contact Telephone Number
  • Supply Information, to include but not exhaust –
    • Supply Address
    • Supply Number (MPAN/MPRN)
    • Chip and Pin – MID
    • Current Supplier
    • Current contractual Information (Usages and Charges etc.)
  • Company Payment Details (Direct Debit/BACS)
Any recipient or categories of recipients of the personal data We may transfer this personal data to any chosen supplier or 3rd party solely for the specific purpose of fulfilling our agreed duties to you as our client. Details of transfers to third country and safeguards The data is within the UK/EU, and is not transferred outside the UK Retention period or criteria used to determine the retention period We will retain your personal data for the duration of our activity, and for a period of 12 months or for the same length of any agreement agreed via us, for the purpose of dealing with any retrospective enquiries, subject to the exercising of any of your rights outlined below, or any legal requirements The existence of each of the data subject’s rights You have the following rights about the use of your personal information:
  • If the basis for processing is your consent, you may withdraw that consent at any time by contacting us Please note that we may not be able to continue to provide you with our services in this case.
  • If your personal information is incorrect, you may request that errors or incomplete entries be rectified
  • In certain circumstances, you may have the right to be forgotten and your data erased. Please contact if you wish to exercise this right.
  • Whilst any request is being investigated, you have the right to restrict processing, so that your information will simply be stored.
  • You can request the return of transfer of any personal data you have given to us in a portable electronic format
  • You can object to the processing of your information for the purpose of market research at any time, or when you do not accept the legality of the processing
  • You can object to the automated decision making and profiling of your personal information without human intervention, unless you have given express consent to such automated processing, or it is specified in a contract which you have signed.
To exercise any of these rights, please contact us via the contact form available on www.businessutilityservices.co.uk or by emailing us at complaints@businessutilityservices.co.uk or in writing at The Hive, Derby House, 12 Winckley Square, Preston, PR1 3JJ. The right to lodge a complaint with a supervisory authority You have the right to complain to the Information Commissioners Office by The source the personal data originates from and whether it came from publicly accessible sources Your personal information is collected at The Hive, Derby House, 12 Winckley Square, Preston, PR1 3JJ Whether the provision of personal data part of a statutory or contractual requirement or obligation and possible consequences of failing to provide the personal data Your personal information is processed as part of our contract to allow us to provide various services throughout   If you do elect not to provide this personal data, then the following may occur:
  • We wont be able to provide a lot of the services we offer
  The existence of automated decision making, including profiling and information about how decisions are made, the significance and the consequences. We do not use automated decision making or profiling of any kind.